Privacy Policy

Effective Date: May 20th, 2025

Different Health, Inc., along with its affiliated entities and contracted medical practitioners (referred to collectively as "Different Health"), is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect and use information from or about you through our website at www.differenthealth.com (the "Website"), how we may disclose this information, and how you can update or remove certain information about yourself from our systems. The terms "you" and "your" refer to each visitor or user of the Website, while "we," "us," and "our" refer to Different Health.

By accessing, browsing, and/or using the Website, you agree to the terms outlined in this Privacy Policy. If you do not consent to any part of this Privacy Policy, please refrain from using the Website.

We may revise this Privacy Policy periodically. Significant changes will be posted with a new effective date at the top of the page.
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Collection and Use of Personal Information

We only collect personally identifiable information ("Personal Data") that you voluntarily provide. This may include your email address, name, home address, telephone number, or other information required to participate in our programs and services.

Personal Data excludes aggregate or non-personally identifiable information. We may use aggregate data for improving our Website and Services.

Information may be collected through forms, account creation, service scheduling, payments, and other Website interactions. While some online services require Personal Data, others can be accessed without providing such data.

We also collect anonymous technical data such as IP address, browser type, access times, and referring website addresses. This helps us manage Website performance and analytics.
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Cookies and Web Beacons

Cookies help personalize your Website experience. They are not linked to Personal Data and do not contain viruses. Web Beacons may be used to track engagement and effectiveness. You can disable cookies in your browser, though some Website features may not function properly.
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Third-Party Links

We may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting information.
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Information Sharing and Disclosure

We may share Personal Data with third-party service providers only as needed to provide contracted services. These providers are prohibited from using Personal Data for any other purpose.

We do not use your data for retargeting or personalized advertising.

We may disclose Personal Data to healthcare providers to support services like medicaltreatment, test results, or appointment reminders.

In accordance with applicable law, we may disclose Personal Data to comply with legal obligations or in connection with corporate transactions.

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Data Security and Protection of Sensitive Information
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Different Health recognizes the sensitivity of the information we process, including health-related data and other personal information. We implement strict administrative, technical, and physical safeguards to ensure that your data is protected against unauthorized access, disclosure, alteration, or destruction.

All information transmitted through our systems is encrypted in transit and at rest. Access to data is limited to authorized personnel only, and such access is granted solely for the purpose of providing our services.

Different Health is fully HIPAA compliant. You can review our security and compliance practices at our Trust and Compliance Center.

If you have any questions about how we secure your information, please contact us at [email protected].
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Use of Automated Tools

Different Health may use algorithms or automated systems to assist in providing diagnostic or health-related insights. These tools are for informational purposes only and do not replace professional medical advice, diagnosis, or treatment.
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Do Not Track Signals

Our Website does not respond to Do Not Track settings.
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Children's Privacy

Our Website is not intended for children under 13. We do not knowingly collect information from them. If such data is identified, it will be removed.
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Opt-Out

To opt out of promotional communications, use the unsubscribe link in our emails.
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Updating or Deleting Personal Information

To update, delete, or correct your Personal Data, email us at [email protected].